Assistant Service Manager

Come and make a real difference: we’re looking for an Assistant Service Manager to help make everyday remarkable for our friendly team in Swansea 

We are dedicated to supporting those with learning disabilities to live a fulfilled and enriched life in the community, as a Assistant Service Manager, you can play a vital role in this. 

Role: Assistant Service Manager

Location: Swansea

Hours: 40, Your shift pattern will include weekends and sleep-ins 

Salary: £29,432 pa and our sleep-in shifts at £60 per night and our travel expenses is paid 45p per mile 

Contract:  3 x Permanent positions

Click here to learn more about growing your career at Cartrefi Cymru. 

What you’ll be doing: 

In this role you’ll be working alongside the Service Manager to ensure a safe and caring service for the people we support and our colleagues. To do this successfully, you’ll be visible in the day-to-day operation of the service supporting duties in line with the requirements of the people we support. You’ll be working shifts on a rota basis which may include sleep ins. In the absence of the Service Manager, you'll have responsibility for the day to day running of the service. This will involve providing leadership and management to the team, monitoring performance, carrying out one to one’s and appraisals and holding team meetings. 
You’ll enjoy building positive relationships with all stakeholders and put our vision and values into action to deliver a first-class service. Above all else, your focus will be on achieving the highest levels of independence for the people we support, and on organising and modelling that support in an innovative, person-centred and flexible way to make everyday remarkable.

Who we are looking for: 

We’d love to hear from you if you have: 

• experience supporting people with learning difficulties in a social care setting
• Level 3 in Health and Social Care (or actively working towards)
• a strong caring nature to support others to live an enriched life and fulfil their potential
• a working knowledge and understanding of the Care Council for Wales Code of Practice
• flexibility to work shifts and provide cover as required
• a full driving licence - essential  and happy to travel for meetings and training
• access to your own car and happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle for which we pay 45p per mile to cover this

Our Benefits

• Excellent training and development opportunities to achieve qualifications 
• 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave 
• Benevolent Fund, confidential financial wellbeing resource available to our colleagues 
• Health and Wellbeing programme - 24 hour access to our Employee Assistance Programme 
• Refer a Friend - Referral Programme 
• Company pension 
• Cycle to work scheme 
• Benefits and discount platform 

About Us 
Our mission is to build a better future by focusing on people with learning disabilities and their families. We strive to be a great support provider for the individuals and families that we support, our employees, our partners and funders, and the communities in which we work. We’re a Cooperative, which means putting people at the heart of our decision making and support.